Who we are
Triumph Outsourced specializes in outsourcing virtual sales and support teams tailored to your specific needs. Once your team is established, trained and prepared by our experts, we will follow-up immediately by providing a comprehensive management service to ensure your team remains active at all times. Your team will be an extension of your existing sales &/or support teams, or your official sales &/or support representation at either our near shore or offshore location.
Why use Triumph Outsourced?
Capability Without Complexity
We will manage your Sales &/or Support Team effectively through our spectacular in-house system.
A relationship manager will be assigned to put your mind at ease by displaying your team’s progress frequently.
We supply hardware, a professional work atmosphere, dedicated or shared ISP, along with everything that is vital to ensure your team is setup and fully equipped for work.
Choosing us to setup and manage your Sales &/or Support team will essentially free up your valuable time. We leave you with the mental freedom and calmness to concentrate on other essential components of your business.
Our Sales &/or Support Team establishment is a virtual extension of your business. We offer you the freedom to run your company from virtually anywhere.
Our CRM of choice is dedicated and proven to efficiently and effectively manage your outsourced team.
Cost Effective & Efficient
The average local salary, coupled with associated expenses of maintaining either a single employee or team, can be very costly. The results of utilizing our service will be exponentially cost effective & efficient than traditional salaries and benefits. We can help you:
- Cut your overhead costs!
- Stay within budget!
Our Internal System
A Comprehensive Package
Screening & EvaluationWe will dedicate the most suitable TO executives for the job. Our agents are experienced, and they undergo a proven vigorous screening and evaluation process.
Professional TrainingAfter getting acquainted with your business and your specific needs, we will carry out all product and service training. We will also implement your company protocols & guidelines. This can also be handled directly by the client upon request.
Professional SupervisionA dedicated floor manager shall oversee your TO Team. The floor manager will take attendance and make sure your team’s expectations are fully met. Floor managers report directly to our relationship managers. An assigned relationship manager reports directly to you the client.
Good to Best MethodOur internal system involves weekly evaluation of your dedicated TO executives. This method ensures they are sharp, motivated, and ready to tackle sales objectives. Additionally, we apply a proven reward system that will ensure all TO executives are consistently enticed to strive for success.
How it works
Discussion with Client
- Triumph Outsourced Introduction & Client Introduction.
- Brief us on the sales position(s).
Preliminary Discussion with Our Team
- Coordinate a conference call with our head floor manager.
- Introduction to suitable candidates via video conference or call.
TO Executive(s) Selection
- Officially choose your dedicated executive(s).
- Brief us on the sales position(s).
- Coordinate for a one-on-one training with the relationship manager.
- Once we fully comprehend the nature of the job and your expectations, we will commence immediately with internal knowledge sharing, and appropriate executive or team training.
- The turnaround can vary based on the job description.
Business as Usual!
Put your mind at ease knowing that we got you covered
Triumph Outsourced will handle the establishment, and the general day-to-day management of your team’s activities. Hiring us as an extension of your existing sales &/or support team, or as your official representation, will definitely reduce your daily workload.
- Manage your team directly through a single
contact, an assigned Relationship Manager.
- Manage your team from virtually anywhere.
- Receive periodical reports of your
team’s activity, job accomplishments, and more.