Customer Service is a major component of an organization, we fully get it at Triumph Outsourced.
We have it down to a science, from the blueprint of the operation, building a stealth team, training, appropriate hardware, not to mention micro & macro supervision of your representatives, performance, compliance, and much more.
With a combined 30 years plus of experience you can fully count on us to run this vital component of your business.
There are no boundaries in terms of what we can package. We can scale upwards very fast due to our exceptional HR capabilities and strong employee database (consisting of prescreened candidates who’ve been qualified by our recruitment department.)
Additionally, we can accommodate anywhere from standard working hours to 24/7 365 coverage with a default skeleton crew. We have a state-of-the-art call center including professional training classrooms. Set the bar and we’ll surely deliver.
Triumph Outsourced will entirely take over all main functions ensuring your customers are handled in the most professional and effective way.
One of the main things we strive to achieve at Triumph Outsourced is to increase our client’s ratings ensuring their customers experience nothing but Grade A white labeled service.
Spanish and English support is a staple at Triumph Outsourced. We do offer a variety of other languages that can be discussed with one of our commercial managers over an introduction call.